REGULATION
These General Conditions are intended for interested parties to regulate the terms and conditions ruling the provision of the Service or the sale of the product.
ORDERS
All orders must be previously confirmed in writing. All sales are made under the terms of the “General Conditions” stipulated here and prevail over any “General Conditions” of the buyer’s purchase.
PRICES
Product prices are set out in the R-PROTECTION Price List in effect on the order date (VAT not included). R-PROTECTION reserves the right to modify or change its sales prices and payment conditions.
TRANSPORTATION, PLACE OF DELIVERY AND PAYMENT TERM
The indicated prices in the Price List refer to products that leave the R-PROTECTION warehouse. Any complaint about deterioration caused by transport must be communicated, in writing, within 48 hours of receiving the order. Delivery time is given as an indication and subject to market conditions. Whatever the destination of the product is, the risk of deterioration or perishing of the goods is transferred to the customer once it leaves R-PROTECTION’s facilities, without prejudice to the legal provisions on the customer’s rights during the warranty period.
FORCE MAJEURE
R-PROTECTION is not responsible for any type of deficiency or delay that occurs in the performance of the contract due to cases of force majeure, labor problems, fortuitous acts, wars, fires, earthquakes, explosions, floods, strikes, pandemics, decisions of public authorities, orders or failures in telecommunications, electricity, products or materials, difficulties in the importation or conservation of raw materials, or any other contingency beyond its direct control.
- GUARANTEE TERM
R-PROTECTION will ensure that the ordered products are in perfect conditions of conservation and use.
R-PROTECTION is responsible for any lack of conformity that appears within the legal guarantee period, starting from the delivery date. Products replaced under warranty are the property of R-PROTECTION.
The liability of R-PROTECTION, and with regard to defective products, is ultimately resolved by replacing them.
DESCRIPTIVE DOCUMENTS
The weights, dimensions, codes, prices and other elements contained in catalogs and leaflets are given as an indication.
BILLING
All invoices are settled to:
RP INDUSTRIAL SOLUTIONS, S.A. NIPC: 516 585 649
Rua da Paz 90-94, Pavilhão 14/ 15, 3800-587 Cacia, Aveiro –
PORTUGAL
For the bank account:
Banco MILLENNIUM BCP
PT50 0033 0000 4563 9839 3770 5
SWIFT BCOMPTPL
BREACH OF PAYMENT TERMS
In the event of delay in complying with the established payment conditions:
R-PROTECTION will issue a debit note corresponding to default interest calculated at the legal rate in effect. Any delay or irregularity in payments will give the seller the right to terminate or suspend the performance of this contract or others that are in progress. When the parties have agreed that the price will be paid in installments, the lack of timely settlement of any of them determines the immediate expiry of the others.
DEVOLUTION
All supplies delivered in accordance with the customer’s order form cannot be exchanged or retaken. Any provision contrary to this principle will always depend on the prior written agreement of R-PROTECTION. Open, dirty, or crushed packaging, or packaging of specially manufactured products, cannot be returned.
INSTRUCTIONS FOR USE OF THE PRODUCTS
The buyer must observe the indications contained in the Product Data Sheet for each line that appears on the website (www.r-protection.com). Deterioration caused by natural wear and tear, or accidents, or use not in accordance with R-PROTECTION’s specifications, will not be R-PROTECTION’s responsibility.
PRIVACY AND DATA PROTECTION
The personal data provided to R-PROTECTION are used to fulfill the commercial relationship. The data may be disclosed to Public Entities for the fulfillment of legal obligations. They can also be communicated to the categories of: providers of transport services and technical services, CRM services, accounting, auditing and law. The data subject may, at any time, exercise their rights of access, rectification, deletion, limitation of treatment and opposition by means of written communication, provided that it is accompanied by an identification document and contact, to: [email protected]. The data subject will have the right to complain to the national supervisory authority, if he deems it necessary. The parties undertake to treat the data confidentially, and not to use the data for a purpose other than those for which they were collected, as well as to preserve them with measures that guarantee their security and integrity. The parties ensure that any data, which under this contract, may have access, has been collected in a lawful manner, and with an indication of the purposes for which they are intended. The data may also be used to keep the data subject informed, including by electronic means, about R-PROTECTION’s products, services and news, pursuing their legitimate interest, provided that the rights of the recipients of these do not overlap.
JURISDICTION AND APPLICABLE LAW
For the resolution of any issues arising from these general conditions, the court that respects the territorial jurisdiction of Aveiro will be competent, with express waiver of any other.
The applicable law is Portuguese law.
Aveiro, April 6, 2022