This Policy is intended to inform customers/users of the general rules for the processing of personal data, which are collected and processed in strict respect and compliance with the personal data protection legislation in force – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD).
RP INDUSTRIAL SOLUTIONS, S.A., with VAT 516585649, is committed to protecting the personal data of its customers and users of the Landing Page, website and/or online store of R-PROTECTION, having prepared this Privacy Policy for this purpose, as a way of letting know its commitment and respect for the rules regarding privacy and the protection of personal data that we collect and process it in accordance with the RGPD.
R-PROTECTION (a brand of RP INDUSTRIAL SOLUTIONS, S.A.) respects the best practices in the field of security and protection of personal data, having for this purpose taken the necessary technical and organizational measures in order to comply with the RGPD and guarantee that the processing of personal data is loyal, fair, transparent and limited to authorized purposes. From now on it will be designated as R-PROTECTION.
WHAT IS PERSONAL DATA AND WHAT DATA DO WE COLLECT?
Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person, for example, name, address, email, etc.
It is considered identifiable, the natural person who can be identified, directly or indirectly, namely by reference to a name, identification number, location data, email and/or one or more specific elements of their physical, physiological, genetic, mental, economic, cultural or social.
R-PROTECTION, within the scope of the activities it develops, processes the necessary personal data for the provision of services and/or supply of products, processing data such as name, address, telephone contact and email, as per detailed information made available to the holders of personal data.
Without prejudice to compliance with legal regulations relating to the conservation and transmission of data for the purposes of investigation, detection, repression of serious crimes, as well as other treatments to which it is legally obliged, the data provided will be processed by R-PROTECTION, as long as necessary for the respective provision of services.
Personal data related to circulation, geographic location and profile are also processed for marketing purposes or dissemination of R-PROTECTION’s offers of goods or services, if it was previously authorized by the holder.
R-PROTECTION collects your personal data, over the telephone, in writing and through the website, guaranteeing, whenever necessary, the prior consent of the holder of the personal data.
The collected personal data can be processed by computer and in an automated or non-automated way, guaranteeing in all cases strict compliance with the legislation on the protection of personal data, stored in specific databases. Under no circumstances will the data collected be used for any other purpose than that for which they were collected or given consent by the data subject.
HOLDER’S RIGHTS
As a holder of personal data affected by data processing activities, you are entitled to the following rights, as stated in Articles 15 and following of the RGPD:
Right of Access – The holder of the personal data has the right to obtain confirmation from R-PROTECTION whether their personal data is being processed or not and, if so, access the data.
Right of Amendment– The holder of personal data has the right to obtain from R-PROTECTION the opportunity to correct personal data, if they are incomplete or incorrect.
Right to be Forgotten – The holder of personal data has the right to ask R-PROTECTION to delete personal data when one of the following reasons applies:
- Personal data are no longer necessary for the purpose for which they were collected or processed;
- The holder has withdrawn consent for the processing of data and there is no other basis for this processing.
However, this right cannot be enforced if it is necessary to comply with a legal obligation.
Right of Opposition – You can object to the processing of your personal data whenever the processing is carried out for direct marketing purposes. As a data subject, you have the right to withdraw your consent to the processing of data at any time. This change of consent does not affect the legality of the treatment carried out based on the previously granted consent.
When technically feasible, the holder of personal data may request the portability of their data to another controller, and they will be kept only for the exercise of defense or complaints.
In the event that you wish to exercise these rights or have any additional questions related to data protection and processing, you must contact the person responsible in writing using the contact details below. You will always be asked for proof of the identity of the data subject.
Additionally, if at any time you consider that your rights have not been properly protected, you may file a complaint with the National Commission for Data Protection. Additional information can be found on the Commission’s website: https://www.cnpd.pt/.
WHO IS RESPONSIBLE FOR DATA PROCESSING?
The data protection officer ensures compliance with the legislation on the processing of personal data. This professional verifies compliance with the Data Protection Policy and establishes clear rules for the processing of personal data, which guarantees that all persons with personal data at R-PROTECTION are aware of the treatment and rights they may exercise.
If you need to contact the person responsible for the processing of personal data, you can do so through the following contacts:
- E-mail: [email protected]
- Address: Rua da Paz 90-94, Pavilhão 15 (Aveiro Park), 3800-587 Cacia, Aveiro.
WHAT ARE THE PURPOSES OF PROCESSING PERSONAL DATA AND THEIR LEGAL BASIS?
R-PROTECTION uses your personal data for the following purposes: providing access to the website as a user, creating usage statistics, improving and developing the website, providing services, responding to requests and messages, sending the newsletter – if you have subscribed – and analyze your data form in order to analyze the business proposal that we implement. In accordance with Article 6 of the RGPD, the collection and processing of your personal data will be carried out in the following situations:
- The data subject has given its consent to the processing of its personal data for one or more specific purposes;
- The processing is necessary for the performance of a contract in which the data subject is an element, or for pre-contractual measures at the request of the data subject;
- The processing is necessary for the fulfillment of a legal obligation to which the controller is subject;
- The processing is necessary for the defense of the vital interests of the data subject or another individual;
- The processing is necessary for the legitimate interests pursued by the controller or by third parties, unless the interests, rights and/or fundamental freedoms of the holder that require the protection of personal data prevail, in particular if the holder is a child.
HOW LONG DO WE KEEP PERSONAL DATA?
The period in which personal data is stored and maintained varies according to the purpose for which the information is processed. In fact, there are legal requirements that require the retention of data for a minimum period. Therefore, whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary to achieve the purposes that motivated its collection or further processing, under the terms defined by law.
UNDER WHAT CIRCUMSTANCES IS THERE COMMUNICATION OF DATA TO OTHER ENTITIES OR IN WHICH CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA?
Within the scope of its activity, R-PROTECTION may use third parties to provide certain services. Sometimes, the provision of these services implies that these entities have access to the personal data of our customers/users. When this happens, R-PROTECTION adopts appropriate measures to ensure that entities are reputable, in order to offer data protection guarantees, which is established and contractually safeguarded.
Thus, any entity subcontracted by R-PROTECTION will process the personal data of our customers/users in the name and on behalf of the company, adopting the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration , dissemination or unauthorized access and against any other form of illicit treatment.
In any case, R-PROTECTION remains responsible for the personal data made available to it. The provision of certain services may imply the transfer of personal data outside Portugal, including to the European Union or International Organizations.
In that case, R-PROTECTION will strictly comply with the legally applicable provisions, including the determination of the suitability of the destination country(ies) regarding the protection of personal data and the requirements applicable to such transfers. Whenever applicable, R-PROTECTION will sign the appropriate contractual instruments that guarantee and respect the legal requirements in force.